“We” are a Team….

Willow’s Mom here….

Ms. Pants and her typist are off in dreamland so I thought I’d sneak in here for a bit.

As we are approaching almost two years together, I simply can’t believe it. I’ve had a few experiences recently that caused me me step back and realize how much of a “team” we are. A true team that works so effortlessly together that I often forget that in fact, we are “working.” Over these two years, we have learned each others nuances and to really read each other so that in our daily lives, “it just happens.” We have never been apart excepting the brief time I’m in the MRI tube and she is in the waiting room. When Renee and I speak, We say “The bond you have with your SD is unlike any other in your life” and it truly is.

Last week we traveled to Chicago to attend a Service Dog conference and train First Responders. After our Las Vegas trip, I was really apprehensive. I did not want to come home and end up in the hospital again. This however, went wonderfully. Wil’s was incredible. I was so proud as she pulled my wheelchair through the airport like a pro (she totally loves to pull a chair), went through TSA as if the attention was ALL about her, dealt with the stress of us rushing on the way back through Midway Airport due to an airline snafu.

While at the conference she was simply amazing. She did her job despite a number of people petting her when they should not have, (even when they’re on a mat laying down, they’re still working so always ask), She actually wagged her tail when they rolled the stretcher in for the practical demo piece of our First Responder Training! Really? I had to laugh and wonder would she do that if I were really hurt? She did her part of the training like the pro she is. Into the ambulance, let them demonstrate different ways to secure a service dog and then out of the ambulance. All while I was strapped to a stretcher. And yes, I did do my “screaming” demo to show that no, Service Dogs are not protective. Ms. Pants is soooo bored with this now.

We also spoke about emergency preparedness for handlers which was great as there were other handler teams and agencies present who benefited from the information. We’ll be doing a web chat on that very soon with Renee and Sir to really get that information out there as we found people really want it.

What’s funny though and I noticed yesterday is I now refer to “myself” as “we”. Not the “Royal We” but “we” as in Willow and I. because “we” ARE “we.” WE are a team. It happened yesterday as I went somewhere and had to stop at security. I asked for directions for where “we” were going. He said “well, how many are you?” I was puzzled for a minute. I was standing there with just myself and Wil’s. I didn’t get it. I looked at him and said “just one and Willow” pointing to her. At that point I could tell HE really didn’t get it but, I had a watershed moment. “We” had truly become “WE”. “We” are truly a team in every sense of the word.

And I couldn’t love her more……

~Willow’s Mom

Lynne Emerson of Billerica, MA with her service dog Willow.
Lynne Emerson of Billerica, MA with her service dog Willow.

I’d Call My Union Rep But….

airplane 1buffalo grove 1buffalo grove 2Willow Here…..

So, Mom and I took a trip this past weekend to Chicago. Actually, Buffalo Grove, Illinois. We attended the first annual Service Dog Ambassadors Service Dog Conference. We went to train First Responders. It’s what we do 🙂 We got to take one of my very favorite people, Jeff Deschenes (who’s your Daddy?) from the N. Andover Fire Department which is one of the reasons I didn’t call my union rep. Let me tell you, I thought a bought it, I worked my Great Dane butt off. Another reason was Auntie Ginger was there too! I got to see her and since I’ve known her since I was a pup, it was extra special.

Mom, Jeff and I were able to present to an amazing group of first responders that included Firefighters, EMS, Police, Sheriffs, Court Officers and even Park Police. It was amazing. Also in attendance were other service dog agencies, rescue groups, disaster relief dog groups as well as other service dogs and their handlers. It was incredible.

I of course, was extremely happy to see the first responders as I do have an affinity for them. I’m telling you, they have incredible skills and gear that could solve so many of my issues that mom won’t allow me to address. Boris the bad cat? They could snatch him without getting a scratch and I know he could “disappear”. Those squirrels up the tree? I’ve seen the ladders they have. Problem solved!

Anyway, they seem to focus on utilizing those skills and tools for other things which mom tells me is extremely important. I must say, I am happy to know that if mom’s ever hurt or sick, these guys and gals certainly will have her back and take good care of her. I also do enjoy their “surprise” when they realize that yes, you can fit a Great Dane in the Ambulance.

I also got to fly and although I’m not fond of the takeoff or landing part, the flight itself is a great time to nap. I also did have Jeff convinced I was way more worried about takeoff than I really am so he would pet me and baby me…lol Mom was totally on to me and busted me but, Jeff kept it up anyway…Ha! (Who’s your daddy?) They don’t call me “Monkey Pants” for nothing.:) I also got to be patted down! “Are you sure you got everywhere?” “You may have missed a spot” I love that part! It’s like a little petting break.

So although I worked my tail off, it was for a good cause. We educated a lot of people, met so many new friends and had a great time. I heard talk of going to other places to train other First Responders in other states and I’d call my union rep but, as mom says “we need to give back for the gift we received by helping to make access better for other Service Dogs and their Handlers.” When she’s right, she’s right. Now, about those squirrels……:)

~Willow (Typing Courtesy of Blaise the Good Cat. He has those little Kitty Paws)

I Love My Job but….

Willow here….

So, I noticed while scrolling through Facebook that sometimes people post things they call “rants.” Well, I usually think of simply dialing my union rep but then I thought hey, I have a blog, I’m going to try one of those “rants.” It might make me feel better. I consulted with my typist Blaise, the good cat and he agreed. As a side note, He would like his complaint of a lack of mice to chase noted.

Part of my “rant” has to do with all of the people who despite the patches I wear saying ” DO NOT PET” seemingly cannot read! I’m a very friendly girl, I love people but, when I’m working I need to focus on mom! On my job! I’m not a mobile petting zoo! Quite often, if someone ASKS appropriately and mom is braced safely, she WILL say “go say hi” which is my command that allows me to interact with someone. It lets me know she’s ok and I can be petted and say hi to someone. But, if we’re walking or standing and I’m trying to focus on my job, I DON’T need to be distracted thank you. I don’t come to your job and pet you while you’re working do I? Or make kissy noises or call you or do other things to distract you while say, you’re in the middle of a board meeting Mr. Executive? Hmmmmm?  I may just try that just for fun and bring Blaise, my typist…:) It’s the same thing! You have a job to do and so do I. I need to focus on my job so mom doesn’t get hurt. Please respect that.

The next part of my rant has to do with people and their pet dogs. Along the same lines. Yes, “fluffy” is adorable. I have two adorable Retriever siblings at home but again, when I’m working I don’t need “fluffy” in my face! And for God’s sake, throw out those stupid leashes that work like a zip line! Have you not heard of leather?! Please control “fluffy” and keep him/her at your side not in our way or barking in my face! If you ask my mom if we can meet , sometimes she’ll say yes if she can make herself safe by sitting or bracing on something. I LOVE other dogs especially puppies! However, it is NOT okay to interfere with me trying to do my job.

The rest of my rant mom says is just because I’m a spoiled “bitch” as in female dog…lol

MY car went in for service. Yes, my car. It has a vanity plate with MY name and is customized for ME! I WAS NOT happy! The dealer was according to mom, outstanding in giving us a Ford TransConnect Van that would fit me. However, It was not MY car! And mom in her infinite wisdom could not figure out how to work the cooling for the rear and I was tres hot. And I’m the spoiled “bitch?” Rely on the plush, touch screen technology of MY car much mom? Anyway, by day 3 with this car I was thinking of going on strike. Seriously. Then I heard music to my ears “want to go get YOUR car Wil’s?” YES! I have never been so happy to see a vehicle in my life! I DOVE into the back! I thought of sleeping in it lest someone try to take it in the still of the night. With MY car returned, all is now right with the world. Walk on…..:)

~WillowIMG_2908

Typing Courtesy of Blaise the Good Cat (he has those little Kitty paws)

Intelligent DISobiedience

Willow here….So I overheard mom explaining intelligent disobedience to someone. It’s actually something we Service Dogs are very good at and no, it’s not a bad thing. It’s actually a very good thing. In this case what happened was mom had asked me to lay down next to her while she was standing. Sensing she was a bit “wobbly” I moved and lay in front of her, on her feet. The person she was speaking to questioned why I hadn’t “stayed”. Mom laughed and said “intelligent disobedience. She then explained what that means. Sometimes I actually know what mom needs before she does. Now, I’m not “dissing” mom but she can be a bit stubborn and it did take her a while to understand this. That, I’m told is the normal process of bonding. Ugh, humans! Just pay attention for god’s sake and we could speed this up. Anyway, a great example of this is a leader dog who’s told to walk on but sees a speeding car coming it’s handler is unaware of. The dog refuses the command. intelligent disobedience prevents the human from being hit by the car. It’s actually a positive trait 🙂 Thankfully, mom now “listens” to me. I know before her if it’s a bad morning and NO mom you should not go down the stairs without me. I refuse to move until she grabs my harness and goes with me. I’m much better than the railings. I know when it’s a bad night and that trip to the bathroom should not be done “furniture walking.” I get up of the oh so comfy bed and go with her. Do you know how many times in the beginning it took for HER to learn this? She would try to tell me to just stay in bed and….she would fall. Do they make an E-Collar for humans?…lol It’s called INTELLIGENT disobedience. Geesh!

Now, I would like to expand this to get my way with other things however my attempts thus far have been unsuccessful. Apparently, mom pays more attention than I think. There have been times when we’ll go somewhere and I know the route, I know where all my friends live. If mom takes a different turn, I begin “talking” from the back of my SUV. She can see me in the rear-view mirror. I know she knows what I’m saying. When that doesn’t work, I throw myself over on my side out of sight and hold my breath. Dead silent. When I get no reaction from mom, I pop my head up. “Hey, seriously, I could have DIED back here!” Mom usually looks at me in the mirror and laughs. In this case, my what I consider very intelligent disobedience has no effect on mom other than to amuse her. Sigh….

I guess mom’s pretty intelligent too:)

~Willow (Typing courtesy of Blaise “The Good Cat” he has those little kitty paws)

The “GO” Bag….

Willow’s Mom here. I don’t dare say she’s laying and dreaming about First Responders but, she is napping and enjoying some well deserved rest. We’ve had a busy week. Life in general (remember she is with me 24/7), we had a number of speaking/training commitments and we attended the band concert of one of her favorite people. Renee’s Son. She loves him so much and was so thrilled to see him. So she is a bit tuckered and said I could write today.

While we’re out educating, my partner in “Dames with Danes” Rennee LeVerrier and I learn so very much. Some I’ve already shared. As Service Dog handler’s we have a responsibility to do so many things. It’s a huge commitment. However, remember we’re also disabled. This means we come to the table with some medical challenges in most cases. We also need to take responsibility for that. That’s where the “GO” bag comes in. Remember, in an emergency the goal is the Service dog and the handler both arrive at the hospital. We train with regard to the best method to achieve that under what circumstance but, that’s the end result.

What’s a “GO” Bag? No, it’s not to hold supplies for your dogs “potty” needs although they should be in there as well. It’s a bag that in an emergency EMS could easily identify as belonging to your Service Dog. It also helps indicate that you HAVE a Service Dog. You should have one in your car and one in your house near your door. Easy to see and grab. It can be a small nylon duffel with Service Dog patches, DO NOT Separate and any medication inside patches if applicable. Attached to it should be a laminated hang tag with your dogs name, emergency handler contact info, emergency vet info and what type of service dog. Special commands even. Anything that would help someone that may have to handle your dog in an emergency. Also attached should be what’s called a “File of Life.” This is YOUR information. Emergency contact info, medical history, etc. These can be obtained at your towns Senior center or Fire Departments.

The “Go” bag is going to make it easier for EMS to help you in an emergency and make it easier to adhere to the ‘DO NOT Separate Service Dog from Handler” Again, we as handler’s have a responsibility to help them, help us. And quite frankly, Renee and I are not killing ourselves to educate First Responders to ensure they do what’s right if handler’s are not going to do their part.

What should be in the “GO” bag?

1. Extra leash

2. Extra Collar with tag including emergency contact information

3. Extra vest, harness, etc.

4. Small supply of food

5. Collapsible Bowl

6. “Fluffy of mat (if your dog uses one)

7. Muzzle- Shocked? Don’t be. Here’s why. Imagine a motor vehicle accident. God forbid your Service Dog is injured! Even the sweetest, best trained dog in the world my be reactive if injured. Better to be safe and have someone muzzle an injured dog than risk a bite out of a reaction to pain that nonetheless would result in a bite record and your Service Dog being retired. Also, get them used to having it put on.

8.Carabiner hook. These can be very helpful for securing the Service Dog during transport in an ambulance or other vehicle. They attach to the vest not the collar!

9. Potty supplies. Bags, etc.

10. Medications if applicable

With regard to the File of Life. There should also be one on your fridge. Yes, that’s where they go to look for it. On that you can also put information about your Service Dog. REDUNDANCY! It can’t hurt and it can save your life!  ~ Willow’s Mom

file of life4go bag 4go bag 5go bag1go bag2Car Window StickerGo Bag AttachGo Bag wide2

First Responders – Willow’s Perspective

Willow here….

First, let me clear up something mom said. I do not lay about “dreaming” about all the handsome First Responders we work with. I’m a Great Dane and far too dignified for that.Nor do I “swoon” when I see them. I am however, as any girl would, being appreciative of their “attributes.” I’m assessing how they might be of use to me in my “other life.” Tall, muscular, fast, smart, good with many types of equipment. I’m thinking, well, those pesky squirrels I can’t chase? bet those guys could get ’em. Even when they’re up the tree mocking me. Ha! Boris the bad cat? Those guys have the skills to capture and do away with him. Mom would never know They have protective gear, I’ve seen it. I’m not allowed to even look crossed eyed at him! I’m compiling a list I plan to slip to one of them one day when mom’s not looking. All the things I’d like to do but as a Service Dog especially, I’m not allowed to . These guys have mad skills I tell you. 🙂

One the other side, I’ve learned that if God forbid, something ever happens to mom, these guys know what to do! They’re also learning what to do with a Service Dog in those situations and they’ve been great! Mom really puts them to the test. After classroom training we go work on the real apparatus. It’s actually a lot of fun and very informative for everyone.  She hands me off, pretends to be unconscious in the ambulance and then they have to handle me. They have to figure out how to get me in the ambulance, secure me most safely and then….mom starts YELLING! You should see they’re faces! It’s hysterical. But, it answers the question “what will the dog do if we’re working on you and you react?” A Service Dog is NEVER aggressive. I lay there, roll my eyes a bit, (I’d actually prefer a nap ) and we then move on with the demonstration. The Medic has to then handle me again, get me up and out while mom exits and we then are reunited. They are always impressed that I don’t react to mom’s “drama” and it is real world. Again, I’d still prefer a nap.
Mom always allows me to “go say hi” at the end of each class and I get to walk around and get petted and loved by all the Medics and Firefighters while mom answers any remaining questions. Sooooo much better than biscuits!  I totally love my job! Not only do I get to be a Service Dog and help mom every day but I get to help train First Responders, businesses and the public so other Service Dogs will have an easier time with access. But please don’t tell mom I said that. I like keeping her on toes thinking I have my union rep on speed dial and at any minute…..:)  Woof!
~Willow
Typing courtesy of Blaise “The Good Cat” He has those small Kitty paws 🙂
 

Big Dog, Small Ambulance….

Willow’s mom here…Ms. Pant’s is busy napping. I’d like to say she’s had a hard week of work and is tuckered out but, the truth is I think she’s really just laying and dreaming about all the handsome First Responders we’ve worked with this week. I’m not kidding. I think she actually “swoons” sometimes when she meets some of these guys.

Which brings us to our topic today. Service Dogs and emergencies.

My dear friend and speaking partner Renee LeVerrier spend a great deal of our time educating the public, businesses and first responders regarding Service Dogs. What we’ve learned is they also educate us. Especially the first responders. While they are always so enthusiastic and grateful for what we teach them, during our conversations we always come away with more information that we as handler’s can use to help them, help us. Education, a two way street! As it’s meant to be!

These are just a few things we think are very important and as any of you who know Renee and I know, yes, there will be a brochure coming…:)

First, the “DO NOT Separate in case of emergency” stickers that are available for your vehicle should be on your vehicle AND on your home. Just like having a sticker for your child in the house, have this for your SD.

2. Have a tag on your SD either on the harness or collar with its name, the fact that it’s an SD, Vet, alternate handler and phone number.

3. In your home, have your SD’s gear near the door and clearly marked. Leash, collar, vest, etc. If you have more than one dog, a card explaining which is the SD with name and instructions in the event you are not conscious.

4. Always carry with you extra leash, collar, vest in case of emergency.

5. Carry a bag in you vehicle clearly marked SERVICE DOG and in it place these extras as well as a card with the SD’s name, type of service, simple commands, emergency contact phone numbers, Vet information, collapsible bowl and even YOUR medical info.

6. Make a duplicate bag for home and keep it by your door. redundancy is a good thing. Sometimes, grab and go is the way it’s going to go….

7. Fill out the disability indicator form if available in your state! This goes into the 911 system and alerts them that you have a SD when the call is dispatched. Here is the link for MA. http://www.mass.gov/eopss/docs/setb/disability-info-and-form.pdf

As we continue I’ll add more but, that’s a good start. We as handler’s need to help them help us.

I can’t tell you just how receptive and wonderful these people are to work with. They also have incredibly difficult  and stressful jobs as first responders and for that they have our sincere gratitude and respect. So let’s do our part.

The pictures are from last night’s session and I’m not sure a smaller ambulance could be found. It just goes to show, you never know what’s going to happen but, you can make it work…..~Willow’s MomIpswichAmbu4IpswichAmbu5

Do They Ever Get to be Just Dogs?

A question we hear so often both when we’re doing education as well as just out in public running errands. The answer is YES! I thought however it might be best to let Willow give you her perspective. Remember, she’s a cheeky “little” thing…

Ms. Pants here…So yes, I get to be just a dog! Don’t get me wrong, I LOVE my job even though I like to keep mom on her toes by letting her think I have my Service Dog Union Rep on speed dial, I wouldn’t change my life for anything. Here’s the real deal. I have a HUGE yard and I get to run and play with my retriever sibs. I also get to have play dates with my BFF’s from the farm like Sir Thomas and Layla. Tommy and I just gave the retrievers a good run for their money just the other day. Seriously? Those short legs keeping up with us? We should have bet bones on it. Mom also makes sure I get to see all the people who raised and took care of me as a pup! I LOVE that! The other day she took me to Auntie Gwen’s office and I was soooo happy!!!! She told me it was a treat for being a good girl. I didn’t have to work once she was sitting, just get loved by Auntie Gwen! I love Auntie Gwen. I checked in with mom occasionally to make sure she wasn’t jealous or needed me but mostly just enjoyed all the attention. It was a really good day. So yes, while there are days we’re at a hospital all day or working doing education or just plain daily life all day, I also get to be “just a dog.” Actually, no, I think I have it better than “just a dog.” My life totally Rocks! But don’t tell mom, I like to get her on her toes thinking at any moment I could call my union rep….:) Woof

I’m Not Blind and I’m Not a Kardashian…..

So a girl and a Great Dane walk into a bar…..
Sounds like the setup for a great joke right? Well, as you can see a girl and a Great Dane walk into many places. We walked in here and we walk into bars (though rarely), theaters, shopping centers, restaurants, hospitals and just about anywhere you can think of. In fact, I only am able to walk into these places because of my Great Dane. She’s a Service Dog and she’s trained as a balance and mobility dog.
People seem to find it surprising that a Great Dane is a Service Dog. People are also surprised to hear that she’s a balance dog. Many people have never heard of such a thing. Guide dogs yes, but a balance dog? If I have sunglasses on, many people seem to assume I’m blind. They offer well intentioned guidance as to things in my way they believe I can’t see, inform me of curbs I’m approaching. The look on their faces when I load Willow in the back of my Explorer, get in the driver’s seat and begin to drive off is priceless. I often wonder how many of them think Willow is somehow giving me driving directions from the rear. Talk about the ultimate back seat driver! One woof for right, two for left.
This speaks however, to the issue of service dogs and people’s perceptions of what service dogs look like and do. It also speaks to how the disabled are perceived to some extent.
Service dogs come in all shapes and sizes, they are trained to perform all manner of work or tasks to help mitigate a person’s disability. There are dogs trained for people living with PTSD, seizure disorder, hearing alert dogs for the hearing impaired, dogs trained to retrieve items and help with doors and other tasks for those living in wheelchairs, the list goes on.
The amazing gift of a service dog is life changing. It enables you as a disabled person to regain so much of your independence. You have a partner unlike any partner you have or will ever have. With you 24 hours a day, 7 days a week, 365 days a year, this partner is solely dedicated to your wellbeing and you to theirs.
My story of receiving a Service Dog began with the diagnosis of MS. I’d actually been told I had it years before with my first attack of optic neuritis. Being the ultimate queen of denial I simply said no. Actually, just said no. Life went on. Then, as things have a way of doing, MS decided it wasn’t taking my no for an answer and I basically crashed, had another attack of optic neuritis as well as some other rather unpleasant symptoms and I found myself at the MS center agreeing that yes, I have MS and yes, it might be time to start treating it. That was about as far as the queen of denial was willing to go. As my balance issues worsened and I developed a foot drop, I adamantly refused to use a cane. Sure I was falling, sure I was getting hurt but, I WAS NOT going to use a cane. I DID NOT need a cane. I so loved my life on my island of denial. I wasn’t leaving. After all, I was queen of that island and it’s good to be queen. Eventually my not so subtle neurologist asked me why I was so opposed to the cane adding “are you concerned that people will think there’s something wrong with you? Because right now they probably just think you’re drunk.” Point taken. As an aside, this is an example of a physician who’s not only clinically brilliant but, knows her patient and how best to communicate with them. After I stopped laughing, I did go and get a walking stick. Which she also suggested as it didn’t look like a typical cane. Again, pretty smart.
So I got my walking stick complete with a LED light on top. I decided if I fell and couldn’t get up, I could flash Morse code SOS with the light. While it did help somewhat, (the cane not the light) what I found is I still fell and if the cane was on my left and I was falling right, not only did it just go over with me, it had the potential to take out innocent bystanders on my way down. It also wasn’t very helpful in getting back up.
Meanwhile, one of my best friends who is a veterinarian had been telling me about these amazing Service Dogs that are trained as balance dogs. It was a great idea because of their size they are simply built for the job. Even better, the agency was basically in our backyard. She had a client with MS that had one and it was incredible. Back to the queen of denial, I said yes, I thought it was an amazing idea but, I’m not that bad yet. You basically need to slow walk me to an epiphany. Over the course of about a year or so she kept bringing it up and I kept brushing it off. Me? A service dog? That would mean I was disabled! It didn’t matter to my brain that I WAS permanently disabled, somehow this would be that final nail so to speak. Every time she would bring it up, offer her client as a resource, I would resist and move on. One day while walking all our dogs in the woods, I have retrievers as well, I took a good tumble down a hill. It literally was the scene from the Princess Bride. I’m rolling down the hill and she’s yelling after me “they make a dog for this!” I lay yelling expletives up the hill. I did take her up on her offer to speak to her client and gather information. I loved the idea but I kept thinking I’m not there yet. Until one day. We all have our breaking points. It wasn’t the black eye I got falling into the water bottles in the kitchen or the whack to the jaw falling UP the stairs. NO. For me it was the morning I stood up admiring my brand new mini blinds and immediately began to fall into them and out the open window of my second floor bedroom. I reached to stop my fall and in doing so went through the blinds breaking them including the thick bottom piece. I was so angry that I had to replace the new blinds and not just one but both so the dye lots matched, that I immediately drove to the agency that trained balance and mobility dogs. The entire ride I was crying. I’d reached my breaking point. I knew by making this drive I was admitting I needed help that yes, I WAS disabled and YES I was that bad. Those damn blinds. Yet, when I arrived and almost poured out of the car, I was greeted by a lovely woman named Earlene. The first thing I say? “I don’t think I really need a dog yet but, I thought I should come look around.” By the time Earlene was done showing me around she said, “I think you should submit your application, now.” You think? I believe that day I was actually sporting the black eye from the water bottle incident.
I began volunteering at the agency, I was stellar at doing laundry and while waiting to be matched with a dog began to find other things happening. I was now in an environment where falling and wobbling was okay. In fact, it was almost the norm. I found I began to feel differently about the changes I’d been living with and found my denial started to fall away. Yes, it’s still good to be queen but I began to realize this was going to be okay. That turned out to be an understatement. Enter Willow or as she is formally known, Wilamena M. Pants.
That life changing day came when the woman  who runs the agency  approached me and said they had a dog they’d been considering for me. It was Willow. She cautioned me as there were a couple potential issues. Willow had HOD as a puppy and in fact had almost been put down she was so ill. She was fine now but, some vet’s think HOD can return until dogs are full grown. Danes can grow until 2-3 years of age. She wanted me to do my homework and speak to my friend who was the vet. She had actually seen Willow on a visit to the farm and loved her. There was also a potential issue of her being nervous. Because of the HOD she didn’t receive as much training early on and she had seemed nervous at times when out with the trainers so this might be an issue. She might be a “fabulous failure.” I said okay, let me look into it and her and I’ll let you know. I spoke to my friend. As a vet, she had no concerns. I then went into Willow’s pen. She promptly jumped up looked me square in the eyes jumped down and assumed the brace position as if she was saying “I can do this, let’s go.” My decision was made. I told her  I wanted to try it. The next step was out in public, in harness. We went to the mall with the trainers and I put her in the vest and told her to walk on. She did. I kept waiting for her to get nervous or react to something. Finally I asked the trainers “what is it that makes her nervous?” They both looked at me and said “this is not the same dog we’ve been working with.” The decision was made. SHE had picked ME. We continued to train for a number of weeks and then the big day.
Willow comes home! That first day alone with your service dog is like your first day with your first infant. You’re excited and scared to death. Your life just changed forever. Will I screw her up? Am I doing this right? Is she happy? Does she have enough beds? Toys? The right food? And I’ve owned and trained dogs for 30 years yet this was different. Everything you do for the first time alone with them can be terrifying. However, it’s also amazing. I found out that I had actually stopped doing so very many things in my life because I was afraid of falling. I had almost become a recluse and didn’t realize it. Now with Willow by my side I could go anywhere and do anything I used to do and I did. She quite literally gave me my life back. A life I didn’t even realize I had lost because it had slipped away so gradually while I was enjoying life as the queen on that island of denial. I often say “my life will never be the same as it was before MS but because of Willow, in some ways it’s better.”
As you bond with your service dog and you “learn” each other, amazing things happen. One thing you come to realize is this is a bond like no other in your life. You will never have a spouse, friend, parent or anyone quite frankly that you will share this type of bond with. You are with your Service Dog 24 hours a day, 7 days a week, and 365 days a year. You will never pee alone again. You rely on them for your daily living and they ARE there. They don’t question, they come, tail wagging just happy to be able to be your partner. Service Dogs LOVE to work. They love their jobs. They love you and you them. It’s the ultimate mutual admiration society.
People looking in however, well they many times have a hard time understanding the role of a Service Dog. The distinction between them and a pet. These misperceptions can run the gambit from “oh, how awful that the dog has to work” to “it’s just a pet in a vest.” Neither of these are correct. Service Dogs are in fact, held to much higher standards in terms of training and behavior. They have to be. Under the ADA they have public access. They need to be safe and behave properly in public. Also, in order for them to be able to do their jobs, they must be focused, unfazed by crowds, stress, noise, etc. Their job is to focus on their handler and their needs. Period. As their handler’s and partners, we have a responsibility to ensure that we do not allow anyone to interfere with their training and their wellbeing. This extends from the people who seemingly cannot read the DO NOT PET patches plastered all over the vest to the well-meaning friends who think that just because she looks like a pet it’s okay if she is fed a treat off the floor. NO! When for the 100th time you’re having the discussion WHY a Service Dog can NEVER pick up food off the floor or a table you simply want to just bang your head or hers onto the table. WHY can’t she just have this or that? Because it may cause diarrhea! A Service Dog with diarrhea means I can’t leave the house! And then I’m usually called a bitch for denying my “DOG” something. Well, yes she’s a dog. But, she’s a Service Dog. She’s NOT a pet! It’s COMPLETELY different! I’m her handler and I’m the one, the only one who decides what she can and cannot do or have. I am responsible for ensuring her behavior is of the standard that meets with public access guidelines and I am also responsible for ensuring that she is able to focus on her job with little or no distractions. That means less stress for HER! I do this because she is responsible for my wellbeing and ability to live my life as normally as possible with her at my side. She is my most loved and respected partner. No she is NOT a pet but, what pet had a brand new Ford Explorer bought just for her complete with custom Tempupedic bed in the entire back? What pet travels daily with enough emergency food, bedding, water, toys, etc to live for a week? What pet sleeps every night glued to their owners side on a very expensive king size bed. Okay, some. What pet has their owner carry a yoga mat everywhere so they never have to lay on a hard floor? No, she is not a pet. She is a Service Dog, she is a partner and she is loved beyond measure.
But here’s the one really remarkable thing I still ponder. When I go out with Willow, you would sometimes think I just stepped out the door with a Kardashian. It’s shocking at times. There we’ll be, minding our own business shopping, at the theatre or doing whatever and out of the corner of my eye I’ll see people taking pictures of us. Occasionally people will ask permission but often it’s just surreptitiously done. I really don’t understand this. I would never just take pictures of someone or their child. I can’t imagine anyone taking a picture of someone’s “really cool” wheelchair” without asking. And I’ve often thought if I was a person with PTSD this might have the potential for a trigger especially if flash is involved. People need to understand that while yes, she’s a beautiful dog no, it’s not okay to just take pictures of her or any service dog without permission. They have a job to do and it’s not modeling.
So in closing I’d like to ask that if you encounter a service dog team in public feel free to smile in appreciation, even “beautiful dog” is acceptable and appreciated. But please, do not stop to pet the dog, speak to the dog, call the dog, make “kissy” noises or in any other way distract the dog. They’re working. Service dogs take their job seriously, they have to, their handler’s lives depend on them.

Oh, and please don’t take their pictures without permission.

I’m not blind and I’m not a Kardashian…..